Serving its community since 1993, the Family & Intercultural Resource Center (FIRC) is a non-profit organization that aims to enhance the quality of life in Summit County by providing information, assistance and education to families, immigrants and refugees. The FIRC fosters collaboration among community agencies and businesses and advocates for family and cultural competence. The FIRC operates two nonprofit thrift stores Summit Thrift & Treasure (STT) and all their proceeds benefit FIRC programming. FIRC and Summit Thrift & Treasure is an equal opportunity employer.

 Breckenridge Office Administrative Assistant

Serving its community since 1993, the Family & Intercultural Resource Center (FIRC) is a non-profit organization that aims to enhance the quality of life in Summit County by providing information, assistance and education to families. The FIRC operates two thrift stores for which all proceeds benefit FIRC programming. Its mission is to promote stable families via its parenting and family development programs.

General Position Description

This position provides clerical support and oversight to the Family and Intercultural Resource Center, particularly as it pertains to front desk administrative support and data entry. As a result, the person holding this position must have outstanding customer service skills, be organized, and have a working knowledge of FIRC programming and services.

Specific Duties and Responsibilities

  • Serves clients by greeting, welcoming, and directing them appropriately; notifies staff of client arrival.
  • Performs program support tasks; such as organizes forms; photocopies; files; orders and maintains program materials and educational handouts.
  • Answers phone
  • Schedules client appointments
  • Assists in Breckenridge Food Pantry operations
  • Provides basic resource and referral information as requested by clients
  • Maintains and enters data into FIRC databases while ensuring confidentiality
  • Manage Breckenridge office ensuring cleanliness and a welcoming environment
  • Support Breckenridge staff in various capacities
  • Cover Silverthorne Front Desk when necessary.
  • Performs other work as required or assigned.

      Preferred Skills and Competencies

  • Excellent customer service and communication skills
  • Attention to Detail
  • Fluent in Spanish and English
  • Ability to maintain a calm and pleasant demeanor at all times
  • Ability to manage time and multiple tasks, and remain committed to quality work
  • Ability to collect and enter data accurately
  • Analytical skills – look for cost-savings in the Breckenridge office
  • Typing Skills
  • Independence
  • Basic knowledge of PCs, Microsoft Windows and Office

 Preferred Education and Experience

  • At least one year’s experience working in a customer service or front desk environment
  • High School diploma

Compensation and Benefits

This is a full-time, year-round position. FIRC pays 75% of employee’s health, vision, and dental insurance and offers a 4% match on a 403B plan. Additionally, FIRC offers dependent health insurance at a reduced rate. The work schedule for this position is 5 days a week, 9am -5pm.

FIRC does not discriminate on the basis of race, color, gender, religion, age, sexual expression, national or ethnic origin, disability, marital status or veteran status.

 PLEASE SEND ALL RESUMES TO [email protected]

Building Hope Program Manager

Position Summary

This position is responsible for operational and programmatic functions of the Building Hope Initiative including but not limited to, providing infrastructure, tools, support and organization to create meaningful change in the community’s overall behavioral health system.  This position will be responsible for fostering relationships with community partners so that collaborations are continually forming and strengthening, resulting in a more coordinated, effective and responsive mental health system.  The incumbent is responsible for the full range of fund development activities for the Building Hope initiative; including grant writing and reporting to public agencies, private foundations, and corporations.  The manager will work to promote emotional health, reduce stigma, facilitate coordination of care and support for those affected by mental health challenges in a timely fashion. The manager engages regularly with the Advisory Board to develop and refine strategic planning goals and to symmetry between high level strategies and daily work of the project.  This position will be supervised by the FIRC Executive Director.  The position will be based in the FIRC Silverthorne office, with other locations required as needed.  This position includes a flexible work schedule but will require that the individual work primarily out of a FIRC office.


  • Bachelor’s Degree or higher in counseling, clinical psychology or related human service field. Master’s degree preferred.
  • Three -five years’ experience in counseling related role, including but not limited to, case management or therapy.
  • Experience with grant writing and fundraising.
  • Experience with marketing, including social media.
  • Minimum of one-year community facilitation or multi-disciplinary team experience required.
  • Bilingual, Spanish-English preferred.


The incumbent in this position must be able to successfully perform the following essential job functions and duties:


  • Act as leader in understanding behavioral health in the Summit County community.
  • Educate local and state stakeholders on the Building Hope Initiative.
  • Develop and implement community promotion and engagement strategies and tactics as they relate to the public education and stigma reduction goals including website development, training and presentation opportunities and broad public awareness.
  • Delivers targeted, culturally-appropriate information to help individuals and groups understand behavioral health promotion, prevention, and interventions.

Strategic Planning and Implementation

  • Analyze Summit County’s behavioral health needs using demographic, statistical, and other data including overseeing studies or surveys as needed; compiling data and records, preparing reports and statistical information and assisting with planning and coordination of services.
  • Assist Advisory Board in developing and implementing a three-year strategic plan.
  • Assume lead role for program initiative including facilitating committees, interfacing with Advisory Board, implementing, monitoring, and evaluating strategic plan.
  • Participate in Community Health Assessment and determine where strengthening of behavioral health systems and interventions are required.
  • Represent Summit County and its needs in regional and statewide efforts and advocate for improved mental health funding and resources.

Business and Finance

  • Assist in development of annual budget for the Building Hope Initiative in collaboration with Advisory Board.
  • Seek and secure funding from diversified sources including but not limited to Federal and State grants, local government appropriations, foundations and private sector partnerships.
  • Ensure proper administration and coordination of grant funded programs and activities.
  • Ensure grant accuracy and timely submission of grant reports.
  • Assist with other fundraising projects as requested.

Public Relationships

  • Represent the FIRC in a professional and positive manner.
  • Act as a convener and facilitator of key community issues related to behavioral health.
  • Solicit input from various groups and organizations regarding behavioral health concerns of the community and direct attention to identified problems as resources allow.
  • Identify public relations opportunities that include the use of the media, website, promotional materials, etc. in order to inform the community about behavioral health services and behavioral health issues.
  • Coordinate behavioral health activities with other local and state community partners.
  • Demonstrate knowledge of community resources related to behavioral health and build partnerships between agencies and projects with similar focus.
  • Serve as the communication hub for behavioral health efforts in the community.
  • In partnership with other nonprofits and agencies, develop a resource and referral system to ensure effective access and transition support for residents needing behavioral health information and services.
  • Provide stewardship to current donors.


PLEASE EMAIL RESUMES TO  [email protected]

Other Duties as Assigned

The Family & Intercultural Resource Center (FIRC) does not discriminate on the basis of race, color, gender, national origin, creed, ancestry, religion, age, disability, sexual expression or veteran status. FIRC is an Equal Opportunity Employer.


  • This job description does not constitute an employment agreement.

Parent Engagement Program Manager

A full time, year-round, salaried (exempt) management position with benefits, including health insurance, a matching 403b retirement account, and paid time off.
The PE Manager will report to the Director of Programs
Position Summary:
The PE Manager will supervise two full time staff positions: the Family Leadership Training Institute (FLTI) Coordinator and the Colorado Community Response (CCR) Counselor.    The PE manager will oversee FIRC’s Parent Engagement programming, which includes collaboration on shared programs with the Summit School District and other FIRC community partners; coordinating occasionally scheduled events/educational forums; coordinating courses of classes utilizing approved curriculums to high levels of fidelity and to full capacity; supervising the CCR Program and counselor; and managing budgets and grants, including data collection and timely and accurate reporting.
Preferred Qualifications:
Bachelor’s Degree or higher in a Human Services field

Minimum 3 years experience in Human Services

Event coordination planning experience

Community Outreach experience

Bilingual in English and Spanish
Current program responsibilities of the PE Manager include but are not limited to:
-The Family Leadership Training Institute (FLTI): FIRC will hold two 20-week class sessions per year.  The PE Manager will supervise the FLTI Coordinator, who will coordinate and execute the courses.

-Conexiones home visitation program:  the PE Manager will coordinate with the Summit School District (SSD) to coordinate FIRC’s participation in Conexiones home visits.  -Coordinate Parenting Classes using the Nurturing Parenting curriculum:  FIRC will offer several 10 week class sessions/year.

–Supervise the CCR program and CCR caseworker.

The Family & Intercultural Resource Center (FIRC) does not discriminate on the basis of race, color, gender, national origin, creed, ancestry, religion, age, disability, sexual expression or veteran status. FIRC is an Equal Opportunity Employer.

PLEASE EMAIL RESUMES TO  [email protected]

Summit Thrift & Treasure Sales Associate – Breckenridge

Summit Thrift & Treasure (STT) is Summit County’s largest nonprofit thrift store, with all proceeds going to support the programs of the FIRC. The FIRC employs a Store Manager, Assistant Manager, regular staff and volunteers. The STT General Manager provides oversight and leadership for the operations, personnel, budget, marketing, community relations, business/community partnerships and strategic planning for the store.

General responsibilities of the Sales Associate position include:

  • Greet customers and assist each customer with wants or needs
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Receive, sort, price and dispose of donation items
  • Ticket, arrange and display merchandise to promote sales
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Answer questions regarding the store and its merchandise
  • Cashiers: Open and close cash register, performing tasks such as counting money, separating charge slips, and vouchers, balancing cash drawers, and making deposits.
  • Other duties as assigned by STT General Manager and STT Assistant Managers

General requirements of the position include:

  • Excellent people/customer service skills;
    • Honesty, integrity, and responsiveness to the needs of diverse cultures;
    • Scheduling flexibility;
    • Knowledge of brands, primarily with regard to clothing.

Email resumes to [email protected] For questions, contact 970-455-0220.

Families United Parent Educator

(Accepting applications but currently not hiring)

The Parent Educator will report to the Families United Program Manager and is responsible for providing parents with information, support, and encouragement on optimal child development during the crucial early years of life.  This is done by providing education in the form of personal home visits, group meetings, screenings, and linkages to a network of resources for parents and children.  This is a full time position with flexible hours.  FIRC offers health insurance, paid time off and a retirement plan.
Primary Duties:

Successfully complete the Parents as Teachers training
Maintain current certification as a parent educator, by completing the required professional development hours for years of service
Support Bright Beginnings program
Become qualified to administer developmental screenings
Commit to work for the Family and Intercultural Resource Center for one year
Maintain a case load of assigned families by providing monthly home visits
Organize and assist with program activities
Adhere to confidentiality practices

Responsibilities include but are not limited to:
Provide parent education to families through monthly home visitation, family activities, and life skill classes to Spanish and English speaking families
Assess family need and provide developmentally appropriate information, guidance, and support to parents
Complete all required documentation regarding home visits, attendance records, screening summaries, essential records in a timely and comprehensive manner
Demonstrate an appropriate level of knowledge about what promotes optimal parent-child interaction and infant, toddler, and child development
Represent agency and program at various community events or meetings
Coordinate services with other community programs offering services to parents and their children
Participate in regular, relationships-based supervision with program manager and engage in setting personal goals for professional development
Engage in on-going learning about issues related to cultural sensitivity and competency
Organize, facilitate and promote Families United educational activities
Fulfill all training requirements and expectations

General requirements of the position include:
Early Childhood Education background
Bilingual in English and Spanish
Cultural competency
Effective communication skills and ability relating to strangers
Ability to develop trusting relationships with parents as a model for parent-child relationships
Willingness to establish and maintain appropriate professional relationship with families
Use time and resources effectively to meet job requirements
Ability to enter data into computer data base regularly
Ability to create and maintain accurate and complete records of all information collected as well as demonstrating proper documentation of information shared and observed during home visits

Email resume and cover letter to Noelle at [email protected] or call 970-262-3888 ext. 226