STT Sales & Receiving Associate

Serving its community for over 25 years, the Family & Intercultural Resource Center (FIRC) is a non-profit organization that aims to enhance the quality of life in Summit County by providing information, assistance and education to families, immigrants and refugees. The FIRC fosters collaboration among community agencies and businesses and advocates for family and cultural competence.

Summit Thrift & Treasure (STT) is Summit County’s largest nonprofit thrift store, with all proceeds going to support the programs of the FIRC. The FIRC employs a Store Manager, Assistant Manager, regular staff and volunteers.

General responsibilities of the Sales Associate position include:

  • Greet customers and assist each customer with wants or needs
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Receive, sort, price and dispose of donation items
  • Ticket, arrange and display merchandise to promote sales
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Answer questions regarding the store and its merchandise
  • Cashiers: Open and close cash register, performing tasks such as counting money, separating charge slips, and vouchers, balancing cash drawers, and making deposits.
  • Other duties as assigned

General requirements of the position include:

  • Excellent people/customer service skills;
    • Honesty, integrity, and responsiveness to the needs of diverse cultures;
    • Scheduling flexibility;
    • Knowledge of brands, primarily with regard to clothing.




The Family and Intercultural Resource Center has been serving Summit County, Colorado since 1993 by providing parenting education, emergency assistance and community support, a food bank, cultural integration and an affordable thrift store. The FIRC is a 501(c)3 nonprofit working to build strong families and a strong community by providing people with the tools and education to be successful parents and community members.


The Executive Director’s primary responsibility is to maintain the FIRC as a strong, sustainable, and well-regarded resource to the Summit County community. Specifically, the Executive Director is responsible for:

  1. Ensuring that the FIRC makes consistent progress to achieving the organization’s strategic goals and overall mission,
  2. Fundraising with a focus on major gifts from individual and institutional donors,
  3. Advocacy, community partnership development, and facilitating the FIRC’s role as a neutral convener for the Summit County community, and
  4. Organizational management.

In terms of scope, the Executive Director oversees 4 departments, an annual budget of $4.7 million, and a staff of 52 with four direct reports. The Executive Director reports to the FIRC Board of Directors.

The position is full-time, with work taking place primarily on weekdays with some evening and weekend responsibilities. The FIRC has offices in Silverthorne and Breckenridge and the Executive Director position is primarily located in the FIRC’s Silverthorne office. FIRC offers health insurance, a 403b plan, and paid leave for employees. Upon employment, employee must submit to and pass a background check.


Implementation of the Strategic Plan

  • Oversee all aspects of implementing, monitoring, evaluating, and adjusting the FIRC’s strategic plan.

Fund Development & External Relations

  • In partnership with the Board of Directors and Development Director, develop and implement an annual fund development plan that is in line with the organization’s strategic goals and programmatic priorities.
  • Actively engage in major donor development, including prospect research, cultivation, direct solicitation, and recognition, with both individual and institutional donors.
  • Develop strong, long-lasting relationships with the FIRC’s donors in a manner that encourages continued investment in the organization.
  • Serve as the organization’s spokesperson at fundraising events, with media, with local officials, and other constituencies.
  • The Executive Director is personally responsible for participating in and supporting a variety of different fundraising efforts crucial to FIRC’s financial success in. These include grant writing (private, state and federal), individual and corporate fundraising, house parties and large events.


Advocacy, Collaboration, and Community Leadership

  • In partnership with others both inside and outside the organization, proactively seek to influence local policy in a manner that helps advance the FIRC’s mission.
  • Serve as a trusted advocate for the community on behalf of issues related to the FIRC’s mission, including housing, access to healthcare, early childhood education, and mental health services.
  • Facilitate the FIRC’s role as a neutral convener for the Summit County community, with the goal of identifying innovative short- and longer-term strategies that address key areas of need in the community.
  • Actively develop partnerships with other community organizations to help ensure better coordinated, more comprehensive services for shared clients and to increase opportunities for shared funding.
  • Maintain a strong working knowledge of community needs within Summit County and actively work in partnership with others to address gaps in service, emerging needs, and opportunities for improved service delivery.


Organizational Management

  • Oversee the Summit Thrift & Treasure social enterprises, including developing and ensuring the implementation of an annual business plan, supervising the director of the thrift store and collaborating to develop a strategy to increase revenue from the two stores.
  • Maintain a strong, productive working relationship with the FIRC Board of Directors.
  • With support from the Finance Director, maintain a strong working knowledge of the FIRC’s financial situation, actively address any financial challenges, and think strategically about how to continually improve the organization’s financial sustainability.
  • Supervise four staff members, including conducting performance reviews, staff coaching, supporting professional/leadership development, promoting staff retention, and conflict resolution. Additionally, work with these direct reports to develop a strong, cohesive leadership team for the organization.



  • Significant leadership experience, with a style that aligns with the FIRC’s culture (open, transparent, participatory, and engaging). Specifically, at least five years of organizational leadership experience, preferably with a nonprofit similar in size and scope to the FIRC.
  • Proven success and a high level of comfort with fundraising, including strong general knowledge of nonprofit fundraising practices and significant personal experience in soliciting gifts from individuals and institutional funders.
  • Proven success in developing, implementing, and evaluating organizational strategy and operational plans, with a track record of being able to both think big and operationalize ideas.
  • Proven experience with local public policy, advocacy, and coalition-building, plus the ability to represent the FIRC as a neutral community convener.
  • Experience working in partnership with a board of directors to maintain the capacity of a nonprofit organization.
  • A track record of applying an entrepreneurial approach and business skills within a nonprofit setting.
  • A natural affinity for building strong community partnerships and collaborative relationships with external partners.
  • A demonstrated personal commitment to creating an inclusive environment and advancing equity, including significant knowledge of cultural competency and equity.
  • Experience with staff retention, development, and building a cohesive, motivated team.
  • Ability to think strategically and provide leadership within the organization and Summit County community as a whole while also being able to be a hands-on executive director when necessary.
  • Experience with or knowledge of the family center model and familiarity with the types of services provided by the FIRC.
  • College degree preferred. Bilingual in Spanish also preferred.



  • A leadership style that aligns with the FIRC’s highly collaborative, transparent, non-hierarchical, input-oriented culture.
  • Skilled at developing and cultivating long-lasting internal and external relationships with a diverse range of people.
  • Able to build trust and maintain the positive image for the FIRC in the Summit County community, thus helping to maintain community confidence and a high regard for the organization.
  • A strong personal commitment to advancing cultural compentancy, inclusiveness and equity.
  • The ability to inspire and motivate action in support of the FIRC’s mission.
  • Strong communication skills, including the ability to write in a compelling way for a variety of audiences, comfort with public speaking, and the ability to personally connect with a wide range of donors and partners.
  • Ability to be successful in a work environment that requires both significant internal and external collaboration plus working with a high degree of independence and autonomy.
  • Passionate about Summit County families and the mission of the FIRC.

Please email cover letters and resumes to


Summer Kids Food Program Position June-August 2019

Serving its community since 1993, the Family & Intercultural Resource Center (FIRC) is a non-profit organization that aims to enhance the quality of life in Summit County by providing information, assistance and education to families, immigrants and refugees. The FIRC operates Summit Thrift & Treasure (STT), a nonprofit thrift store for which all proceeds benefit FIRC programming. The FIRC fosters collaboration among community agencies and businesses and advocates for family and cultural competence.


Because of the high cost of living in Summit County, the FIRC provides lunches for kids 2 days a week over the summer in Silverthorne and Dillon. The Summer Food Program position will assist with the operations and distribution of food for this program and activities at each site. This position will also have an opportunity to learn more about the FIRC and its programs in the community.


General requirements of the position include:

  • Excellent skills with parents and kids.
  • Ability to work independently with occasional supervision
  • Strong organization, communication, interpersonal and teamwork skills.
  • Basic working knowledge of nutrition and food safety preparation
  • Interest in learning more about food security, along with community engagement.
  • Experience with children and or speaking Spanish is a plus but not necessary
  • Able to lift 50 pounds with valid driver’s license.


Specific Responsibilities of the Summer Food Program position include:

  • Work with the Food Pantry Coordinator with all logistics of the Summer Food Program
  • Track and distribute food at Silverthorne Library and Dillon Valley Elementary school.
  • Load van with food and materials for the day, drive to location, set up tent, and tables.
  • Engage kids and families with outdoor activities, and nutritional information.
  • Find community partners to come visit each site.
  • 12-15 hours a week mostly on Tuesday and Wednesday.
  • Contract position $18-$20 an hour or ability to receive school credit.



To apply please send a summary of your experience along with why you would like the position along with your name and phone number to If you have more questions please feel free to reach out to Jonnah Glassman at 970-363-9275


Families United Parent Educator

Serving its community since 1993, the Family & Intercultural Resource Center (FIRC) is a non-profit organization that aims to enhance the quality of life in Summit County by providing information, assistance and education to families, immigrants and refugees. The FIRC operates Summit Thrift & Treasure (STT), a nonprofit thrift store for which all proceeds benefit FIRC programming. The FIRC fosters collaboration among community agencies and businesses and advocates for family and cultural competence.


The Parent Educator will report to the Families United Program Manager and is responsible for providing families with parenting support, and information on child development during the crucial early years of life. The Parent Educator will build an on-going relationship with each family to encourage and support every parent to be the first and best teacher of their child.  The Parent Educator will accomplish this by providing education in the form of personal home visits, facilitating group meetings to bring families together, conducting developmental screenings, and sharing linkages to a network of resources for parents and children.  This is a full time position with flexible hours.  FIRC offers health insurance and a 403b plan.


Primary Duties:

  • Schedule and deliver home visits to a caseload of English and Spanish speaking families 1-2 times monthly
  • Provide on-going casework support to assigned families to promote stability
  • Written and verbal bilingual communication with families in English and Spanish
  • Organize and assist with interactive and educational group events for families
  • Complete and maintain records of home visits and casework notes using online database
  • Collect and manage data in relation to Families United program requirements
  • Collaborate with partnering agencies to offer comprehensive services for families


Responsibilities include but are not limited to:

  • Provide parenting support and education to families through home visitation, casework and group meetings
  • Assess family need and provide developmentally appropriate information, guidance and support to parents
  • Complete all required documentation regarding home visits, attendance records, screening summaries, essential records in a timely and comprehensive manner
  • Demonstrate an appropriate level of knowledge about what promotes optimal parent-child interaction and apply to create successful group socializations
  • Demonstrate an appropriate level of knowledge of children ages birth to kindergarten
  • Represent agency and program at various community events or meetings
  • Coordinate services with other community programs and resources
  • Attend all required trainings in order to perform home visitation using the Parents as Teachers curriculum and various developmental screening tools
  • Apply high level skills in protecting each client’s right to confidentiality
  • Participate in regular, relationships-based reflective supervision with program manager and engage in setting personal goals for professional development
  • Engage in on-going learning about issues related to cultural sensitivity and competency


General requirements of the position include:

  • Early Childhood Education degree or applicable experience
  • Degree from related field such as, social work, psychology, family studies, or education
  • Bilingual communication skills in English and Spanish, both verbal and written
  • Knowledge of philosophy of strength based approach when working with families
  • Ability to encourage consistent and on-going participation from families in all of required Parents as Teachers home visits and group socializations
  • Ability to develop trusting relationships with parents as a model for parent-child relationships
  • Willingness to establish and maintain appropriate professional relationship with families, including families from diverse cultures
  • Ability to work as part of a team and to be flexible
  • Ability to take initiative and identify and develop systems to work efficiently
  • Knowledgeable of community resources in order to make appropriate referrals
  • Ability to collect and manage data while practicing confidentiality
  • Use time and resources effectively to meet job requirements

Please send resume to: Noelle Sivon at or call 970-262-3888


The Family & Intercultural Resource Center (FIRC) does not discriminate on the basic of race, color, gender, national origin, creed, ancestry, religion, age, disability, sexual expression or veteran status.

FIRC is an Equal Opportunity Employer.